Hyundai Palisade owners have been facing a growing concern with their vehicles, specifically regarding rear suspension failures. Despite the company issuing a technical service bulletin (TSB) in early 2022 aimed at addressing these issues, many drivers are still reporting problems that can lead to significant safety concerns and costly repairs.
What’s Going Wrong with the Palisade’s Suspension?
The complaints primarily center around the rear shocks, which seem to fail unexpectedly, often between 20,000 and 60,000 miles. One owner shared their experience of having to replace the rear shocks twice within just 22,000 miles. This kind of recurring issue can be frustrating, especially for those who expect reliability from a vehicle that’s marketed as a family-friendly SUV.
The problems don’t stop there. Reports have emerged from various online forums and complaints filed with the National Highway Traffic Safety Administration (NHTSA), where owners describe a rough and uneven ride accompanied by leaking shocks. This not only affects the comfort of the ride but also raises concerns about the vehicle’s overall safety and handling.
Are All Models Affected?
Interestingly, the fault appears to be more prevalent in higher-spec models equipped with Hyundai’s self-leveling suspension system. This system is designed to maintain a consistent ride height, even when the vehicle is loaded with cargo. However, it seems that this feature is more trouble than it’s worth for many owners, as the system is prone to failure—often right after the warranty period ends.
Hyundai’s Response and Ongoing Issues
Hyundai has been aware of the suspension issues for some time. The TSB issued in early 2022 acknowledged that the insulator assembly in the self-leveling shocks could fail, leading to knocking or rattling noises. However, this bulletin only covered certain 2020-2021 models, leaving owners of newer models feeling neglected as they experience similar problems.
The company’s lack of a comprehensive solution has led many Palisade owners to seek aftermarket replacements or even consider switching to a simpler suspension setup from a lower-end model. This shift not only addresses the immediate concerns but also offers peace of mind for those who rely on their vehicles for daily use.
What Should Owners Do?
If you’re a Hyundai Palisade owner experiencing these issues, it’s crucial to stay informed. Keep an eye on forums and community discussions where other owners share their experiences and solutions. Document any problems you encounter and consider reaching out to Hyundai directly for assistance. While they may not have a perfect solution, being proactive can help you navigate the situation more effectively.
The big takeaway? Dealing with vehicle issues like these isn’t just about getting repairs done—it’s about making informed choices for your safety and comfort. If you’re facing suspension problems, consider exploring alternatives that might better suit your needs. Start with one change this week, and you’ll likely spot the difference by month’s end.