Subscription services in vehicles are not what drivers want

Why Are Car Companies Pushing Subscription Services on Us?

You’ve probably noticed it: more and more carmakers are rolling out subscription services for features that used to be included in the sticker price. Heated seats, remote start, even performance upgrades—all locked behind a monthly fee. But here’s the thing: most drivers aren’t asking for this. So why are manufacturers so eager to turn every button and bell into a recurring charge?

The answer, unsurprisingly, is profit. According to a 2023 McKinsey report, the global automotive software and electronics market is expected to reach $462 billion by 2030, with subscriptions making up a growing slice of that pie. Automakers see the success of streaming platforms and want a piece of the predictable, ongoing revenue. It’s a business model that works wonders for software, but does it really translate to the world of cars and motorcycles?

Do Drivers Actually Want to Subscribe to Car Features?

Let’s be honest—most of us don’t wake up wishing we could pay $15 a month for the privilege of using our heated steering wheel in winter. In fact, a 2022 Cox Automotive study found that only 25% of car buyers were open to paying monthly for extra features, and even fewer were interested in subscriptions for things like seat warmers or adaptive cruise control. The overwhelming majority expect these comforts to be included, especially on higher-end models.

There’s also a trust issue. Drivers worry that features they’ve already paid for could be disabled if they stop subscribing, or that their vehicles might become less valuable on the used market if certain functions are locked behind paywalls. It’s a far cry from the days when you could simply check a box on the order form and own the feature outright.

How Did We Get Here? The Shift from Hardware to Software

Part of the shift comes from the way cars are built today. Modern vehicles are packed with sensors, chips, and software that can be updated remotely. This means manufacturers can install hardware for premium features in every car, then activate or deactivate them with a software switch. On paper, it’s efficient—no more separate assembly lines for different trim levels.

But for drivers, it can feel like paying rent on your own home appliances. Imagine buying a refrigerator and then getting a bill every month to keep the ice maker running. That’s the frustration many car owners are voicing. And it’s not just cars—some motorcycle brands are experimenting with similar models, offering performance boosts or navigation tools as add-ons you have to keep paying for.

Are There Any Benefits to Subscription Services in Cars?

To be fair, there are a few upsides—at least in theory. Subscriptions can let drivers try out features before committing, or add new capabilities to a used car after purchase. For fleet operators and businesses, the flexibility to scale up or down can make financial sense.

Some automakers argue that subscriptions will help keep vehicles up to date, with regular software improvements and new features delivered over the air. Tesla, for example, has used this model to roll out everything from enhanced autopilot to entertainment apps. But for most drivers, the idea of paying extra for hardware that’s already installed just doesn’t sit right.

How Are Consumers Pushing Back?

The backlash has been swift. Online forums are filled with complaints, and several high-profile petitions have called on manufacturers to rethink their strategies. In 2023, a major German automaker reversed its decision to charge for heated seats after widespread criticism. Consumer advocacy groups are also raising concerns about transparency and long-term costs.

Some buyers are even turning to aftermarket solutions or hacking their own cars to unlock features without paying the monthly fee—a risky move that can void warranties, but a sign of just how unpopular these subscriptions have become.

What Should You Watch Out For When Shopping for a New Car?

If you’re in the market for a new ride, it pays to read the fine print. Ask the dealer which features are included and which require ongoing payments. Don’t assume that just because a button is there, it’ll work without a subscription. And if you’re buying used, check whether any essential functions are locked or require activation.

It’s also worth considering the long-term value. Cars loaded with subscription-only features may be harder to sell down the line, especially if buyers are wary of extra costs.

Where Do We Go from Here? The Future of Car Ownership

The big takeaway? Subscription services in vehicles aren’t about perfection—they’re about smarter adjustments. Start with one change this week, like asking pointed questions at the dealership or reading up on your car’s feature list, and you’ll likely spot the difference by month’s end. The more informed you are, the better choices you’ll make—and maybe, just maybe, manufacturers will start listening to what drivers actually want.