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Tuesday, July 16, 2024

Apple Trails Behind Samsung and Google in Phone Support Race

Apple, under new UK regulations, has committed to a minimum of five years of software support for its iPhone 15 series, though this is two years less than the support offered by Google and Samsung for their flagship devices. This move marks the first time Apple has provided a defined support period, setting a new benchmark for comparing its support policies with Android manufacturers.

Apple is renowned for its extended software support for iPhones, often updating devices released several years ago. However, until recently, Apple had never officially specified a support duration.

In contrast, nearly all Android manufacturers guarantee specific periods of software support. Google and Samsung, for example, offer seven years of updates for their flagship devices, ensuring support until 2030 and beyond.

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Due to new UK regulations, Apple has now committed to a minimum support period for its iPhone 15 series. According to the UK PSTI compliance statement, the iPhone 15 series, including the iPhone 15 Pro Max, will receive at least five years of software support starting from its first supply date on September 22, 2023. This declaration aligns with regulatory requirements, compelling Apple to define a clear support period. While this commitment is two years shorter than the support guaranteed by Google and Samsung, it underscores Apple’s dedication to device security and functionality over time.

This compliance ensures continuous updates and improvements, enhancing the longevity and reliability of Apple devices. Although Apple promises five years of support, it often extends beyond this minimum, as seen with previous iPhone models.

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This marks the first time Apple has provided concrete information on this topic, albeit indirectly. This move sets a benchmark for comparing Apple’s support with Android manufacturers, who typically make such announcements more directly. It highlights the evolving landscape of software support in the smartphone industry, where clear and extended update commitments are increasingly important to consumers.

By aligning with industry standards and setting a minimum support period, Apple ensures its devices remain secure and functional for years, comparable to its Android counterparts.