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Tuesday, April 16, 2024

JS Bank launches Pakistan’s first account opening services on WhatsApp

With the introduction of JS BOT, the Bank has delivered another industry-first initiative with the goal to deliver a superior customer experience backed by technology.

JS Bank, one of the fastest-growing banks in Pakistan, has achieved the milestone of becoming the first bank in Pakistan to provide account opening services on WhatsApp. This is a major achievement as it will revolutionize digital banking within the country.

JS Bank recently launched a WhatsApp Bot titled ‘JS BOT’ which will facilitate customers in opening bank accounts. Customers can open a complete checking account simply and easily with the touch of a few buttons and in compliance with the State Bank of Pakistan’s (SBPs) digital framework.

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Customers now enjoy unprecedented ease by simply texting ‘Hello’ to 0348-7003000 through their WhatsApp to open their accounts in a few simple steps. With the introduction of JS BOT, the Bank has delivered another industry-first initiative with the goal to deliver a superior customer experience backed by technology.

JS Bank committed to Pakistan’s digitization

This is not the first time JS Bank contributed to Pakistan’s fintech innovation. Earlier this year, JS Bank launched a mobile app ‘Zindigi’ which provides a customizable digital banking experience. Zindigi, powered by JS Bank, got introduced with launch events in 13 different cities across Pakistan.

The app lets a client open a new bank account without visiting a branch. The app, which is available for both Android and iOS users, allows users to access all financial services from funds transfer to international remittances along with all kinds of local and international payments.

Moreover, in November 2021, JS Bank successfully launched its end-to-end digital account opening facility titled JS Blink which allows customers to open a complete checking account by either downloading JS Mobile or by visiting the JS Bank Website. This facility makes JS Bank one of the first few banks to launch this pilot program in compliance with SBP’s digital framework.

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JS Blink is a major step in redefining the customer banking journey in Pakistan, paving the way for onboarding millennials and GenZ under the formal banking umbrella using digital tools.