Microsoft MB2-715 Exam: Your Gateway to Becoming a Customer Engagement Expert

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Enhanced client satisfaction, improved productivity, and the ability to control the sales process are all important traits of a successful business. All this is achievable through the Microsoft Dynamics 365. It provides companies with a great way of ensuring effective customer interactions. Microsoft Dynamics 365 has become popular as a CRM (Customer Relationship Management) solution of choice for many organizations. But what does this mean to you as a professional who wants to carve a niche in this field? It means this is the time to position yourself as a knowledgeable professional. This is possible through Microsoft MB2-715 exam.

This test is the first one to pass for you to earn the Microsoft Certified Solutions Associate: Dynamics 365 certification. The second one is MB2-716 exam. This article brings you more details about MB2-715 exam now. The details include how to pass the test and how you can benefit from becoming a certified customer engagement specialist.



Before we start, it is worth to note that Microsoft is planning to retire MB2-715 exam and replace it with the new MB2-200 test in the near future.

So, why Microsoft MB2-715 exam?

If you want to understand how to help the customers of your organization by performing tasks including implementing, deploying, using, maintaining, and supporting Microsoft Dynamics 365, then this is the exam to pass. It is targeted at sales staff, network managers, network administrators, functional consultants, solutions architects, and project managers.

The following is a list of the skills that candidates planning to take MB2-715 exam should have:

Creation of a customer organizational structure
Microsoft Dynamics 365 environment administration
Integration of Microsoft Dynamics 365 with applications like SharePoint, Microsoft Exchange, OneDrive, and more
Management of Microsoft Outlook as well as mobile environments

Microsoft MB2-715 exam details

Here are the details of this MCSA test:

Number of questions: 40-60
Types of questions: review screen, build list, case studies, hot area, active screen, multiple-choice, best answer, fill-in-the-blank, short answer, drag-and-drop, and mark review
Duration: 2 hours
Passing score: 700
Exam cost: $165

Benefits of passing Microsoft MB2-715 exam




Businesses rely on experts to ensure sales automation, improved customer experience, smooth business operations, and proper management of funds among other things. As a professional who has capabilities in these areas, you’ll be an asset to your company. Apart from being an asset to the business you work for, here are more benefits of passing MB2-715 exam:

1. Advance your skill set

Exam MB2-715 helps you expand your previous knowledge and skills. You’ll be able to use Microsoft Dynamics to help your organization improve business processes. Of you are a beginner, these skills will help you attract the attention of companies that need your capabilities.

2. Demonstrate your readiness for change

IT is a field that’s always moving fast. Your ability to learn and master new skills demonstrates your readiness to move with the fast-growing industry. This makes it possible for you to adapt to new changes in the technological space. With the solid skills in Dynamics 365, you can provide solutions that will bring a positive change to customer experience.

3. Take an important step to your certification

Microsoft MB2-715 exam is the first step to achieving an associate Dynamics 365 certification. Once you successfully go through it, you’ll be ready to accomplish the next step, which will give you a chance to earn this credential.

4. Meet the increased demand for Dynamics professionals

As more organizations embrace business automation processes, the demand for Dynamics 365 professionals is going up. This is because businesses are seeking to get more value from their IT-related functions. When you pass your MB2-715 exam, you’ll be at an advantage as your skills will be in high demand. No employer would want to lose you because you’ll be a great asset to them.

5. Earn better compensation for your skills

Certified professionals earn better salaries compared to those who are not. With the help of MB2-715 test, you’ll become one of the experts who earn a really good salary. PayScaleindicates that the average annual income of these experts is $70,000.

Microsoft MB2-715 exam preparation

Microsoft MB2-715 certification exam requires up to two months of intense preparation. But this would depend on how slow or fast you are in catching up with the requirements of the test. For some individuals, one month is enough to master MB2-715 exam syllabus. Other candidates might need a little longer. That is why you must register for the exam in advance so that you have enough time to prepare.

Once you have registered, you need to select exam prep platforms that offer reliable materials for revision. These are platforms that have quality materials for your upcoming MB2-715 exam:

Microsoft Dynamics training courses

IT training courses are important in passing exams. Quality MB2-715 courses will help you tremendously with understanding the topics. The Microsoft Dynamics Learning Portal provides you with learning plans for this exam. One of the available courses for MB2-715 test is Deployment in Microsoft Dynamics 365 (81071).

Microsoft MB2-715 exam dumps

Choose an exam preparation platform that offers practice tests of high quality. As you solve the given questions, you’ll understand the details of the test you’re about to do. Practice tests or exam dumps help you broaden your approach to the exam. They also help you identify which areas still need improvement and require additional revision. You can get Microsoft MB2-715 practice tests from platforms like PrepAway, Exam-Labs, ExamCollection, and ExamSnap.

Dynamics 365 Blog

This is a resourceful site for the exam. You can learn more about Dynamics 365 CRM by reading through the posts available in the blog. Engage in the discussions and get expert advice regarding your exam and your career as a whole.

Final thoughts

A customer engagement expert is an important person in every organization. Such an employee is usually considered valuable because of what they do for the businesses. This is why you need to take Microsoft MB2-715 exam seriously. It will help you become the most recognized employee as well ashugely improve your career prospects. Moreover, with the MCSA: Microsoft Dynamics 365 you become eligible for the expert MCSE: Business Applications credential,which is a pass to the big leagues!

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