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PIA clarifies over use of inappropriate language on dress code for crew

The use of language perhaps invited criticism from people that caused the PIA management to issue a clarification on Friday.

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PIA issues clarification over use of inappropriate language while issuing a statement on dress code for cabin crew and flight attendants.

In the internal memo, PIA management had instructed the cabin crew to dress properly and strictly follow the guidelines. The national carrier had made it mandatory for the cabin crew and staff to wear undergarments. The use of language perhaps invited criticism from people that caused the PIA management to issue a clarification on Friday.

“Despite the fact that the spirit behind the advisory was to ensure proper dress code, however, the standard bulletin, inadvertently, came out with an inappropriate selection of words,” the chief human resource officer said in a written clarification reported Geo News.

“I personally feel regretful and am fully convinced that the words could have been more civilized and appropriate in this context instead of words published, which, unfortunately, are being trolled and twisted towards the defamation of the company,” he wrote.

Wearing undergarments has been declared a must for cabin crew in the new guidelines issues on dress code. National carrier claims lack of better attire by the flight attendants is leaving a bad impression and portrays a negative image of PIA.

“It has been observed with great concern that a few cabin crew tend to dress casually while traveling intercity, staying in hotels and visiting various suffices. Such dressing leaves a poor impression on the viewer and portrays a negative image of not only the individual but also of the organization,” an internal instruction memo by General Manager Flight Services Aamir Bashir read.

Read more: PIA instructs cabin crew to dress properly

Bashir has asked the cabin crew to dress properly in formal plain clothes over proper undergarments. “The clothing worn by males and females should be by our cultural and national morals,” the guideline read.

Grooming officers have been instructed to monitor cabin crew “at all times” and report back if there is any deviation from the rules.

The flight services general managers said that strict action would be against those flight attendants who fail to follow the guidelines.