News Desk |
Qatar seems to be on the right runway when it comes to air travel. The Gulf state’s flag carrier, Qatar Airways, and Hamad International Airport in Doha, both topped the bill in the latest ranking of the world’s airlines and airports from AirHelp.
Qatar seems to be a leading light in the world of air travel. Doha’s Hamad International Airport earned a top score of 8.89 out of 10 in the annual ranking from the AirHelp platform, which helps passengers claim compensation for flight cancellations and delays. The airport scored particularly highly for the quality of its services, and its food and shops.
Qatar seems to have found the perfect recipe to satisfy its customers in the air travel industry.
However, Hamad shares this year’s top spot with Haneda International in Tokyo, Japan. Next in the list come to Athens International Airport in Greece (third) and Afonso Pena International Airport in Curitiba, Brazil (fourth). In terms of airlines, the Middle East shines once again, with Qatar Airways topping the 2019 global ranking.
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While scoring highly on other criteria, the carrier drops points when it comes to compensation claim processing, scoring 7.8 out of 10, the lowest in the top 10. American Airlines comes second in this year’s list, ahead of Aeromexico in third. The worst are Thomas Cook Airlines and EasyJet Airlines.
According to Bloomberg, congestion remains the biggest problem at airports, with the aviation industry experiencing rapid growth in world tourism. The World Tourism Organization said the number of tourists worldwide increased by six percent 1.4 billion by the end of 2018. Qatar seems to have found the perfect recipe to satisfy its customers in the air travel industry.